Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: 2025-07-14

Privacy at a Glance

Data Protection

We use industry-standard security measures to protect your personal information.

Transparency

We clearly explain what data we collect and how we use it.

Your Rights

You have control over your personal data and can request changes or deletion.

1. Information We Collect

Personal Information

When you register for the Black Mountain Ultra, we collect:

  • Name, email address, and phone number
  • Emergency contact information
  • Medical information relevant to race participation
  • Dietary requirements and accommodation preferences
  • Payment information (processed securely through third-party providers)

Website Usage Data

We automatically collect certain information when you visit our website:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Referring website information
  • Device and operating system information

2. How We Use Your Information

We use your personal information for the following purposes:

  • Race Administration: Processing registrations, managing race logistics, and communicating race information
  • Safety and Medical: Ensuring participant safety and providing emergency medical assistance if needed
  • Communication: Sending race updates, important announcements, and post-race information
  • Marketing: With your consent, sending information about future events and trail running opportunities
  • Legal Compliance: Meeting legal obligations and protecting our rights and interests


3. Information Sharing

We may share your information with:

  • Service Providers: Third-party companies that help us operate the race (accommodation partners, shuttle services, medical providers)
  • Emergency Services: Medical personnel or emergency services if required for participant safety
  • Legal Requirements: When required by law or to protect our legal rights
  • Race Results: Your name and race results will be published publicly.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Secure servers and databases with restricted access
  • Regular security audits and updates
  • Staff training on data protection and privacy

While we strive to protect your personal information, no method of transmission over the internet is 100% secure.

5. Your Rights

Under applicable data protection laws, you have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)

6. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality and user experience
  • Provide personalized content and advertisements

You can control cookie settings through your browser preferences. For more details, see our Cookie Policy.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide race services and support
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain race records and results

Generally, we retain participant data for 7 years after the race date, unless you request earlier deletion or we are required to retain it longer by law

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Enquiries

Organiser: Traverse the Earth

Event: Black Mountain Ultra

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email. Your continued use of our services after any changes indicates your acceptance of the updated policy.